Patient Support

The goal of Amber Pharmacy’s patient centered care approach is to manage relationships and deal with the issues and complexities of multiple payers so patients continuously receive quality care. In all aspects of business we adhere to our core, family-based values – integrity, respect, commitment, passion, understanding, and caring.

We also provide customized patient service and care through our condition/medication specific Promises Programs. Amber Pharmacy’s Promises Programs provide a whole health approach that helps manage ALL aspects of chronic, complex conditions. Examples of our specialized programs include:

  • Transplantation
  • Oncology
  • Hepatitis
  • Crohn’s Disease
  • Multiple Sclerosis
  • Rheumatoid Arthritis

Amber Pharmacy’s Promises Programs offer personalized patient care, access to needed medications, and the clinical support necessary to promote medication adherence and compliance for patients. Patients are provided with customized Wellness Kits which include condition-specific educational materials and resources. Additional components of Amber Pharmacy’s Promises Programs include:

  • Prescription education and counseling
  • Prior authorization management
  • Patient Assistance Programs
  • Adherence monitoring
  • Risk Evaluation and Mitigation Strategies (REMS)
  • Formulary Management and Drug Utilization Review
  • Cost-based analysis and quality outcomes
  • Patient satisfaction measures